Tag Archives: Small Business

Random Quotes from New Books This May

Click Millionaires by Scott FoxJacket art, Click Millionaires

“One of the first steps on the road to Click Millionaire success is to recognize the value of your own time. You have the opportunity to invest your time instead of just spending it. Even if you only have a few hours to yourself each week after your work obligations are finished, the Internet can help you. Of course you can waste that time online just surfing  around, Playing Angry Birds, or watching goofy videos on YouTube. Or you can invest that time in learning new skills, making new friends and business contacts, and turning your hobbies in to businesses. “

Jacket art, High-Tech, High-Touch Customer ServiceHigh-Tech, High-Touch Customer Service by Micah Solomon

“I’m going to start this chapter with a vote of support for my geekier friends, a concession, really: It’s crucial to have technologically savvy people supporting your social media customer service work. These are in many ways revolutionary times, and the value of technical knowledge and aptitude can’t be discounted. But while your tech wizards should be interacting with and involved in the team that handles your social media support, the people actually helming the operation and responding to customers need to be the same people who are involved in your day-to-day customer service operations and who are responsible for interacting with your customers.” (page 149)

In the Shadow of the Dragon by Winter Nie and William DowellJacket art, In the Shadow of the Dragon

“The implicit message for Huawei was clear. In spite of the public rhetoric from the United States about free markets, business with the U.S. government is nearly always intensely political, and the old saying that all is fair in love and war is even truer when it comes to global business. business at the level of multinationals play it is a no-holds-barred street fight in which anything goes.” (page 66)

Jacket art, The Winning FactorThe Winning Factor by Peter Jensen

“In developing people, the challenge is not about physical growth but about igniting in them the desire to achieve their potential, whatever their focus. When we speak of commitment, it is about commitment to themselves and their own growth and development, rather than to anything outside them, such as an organization. We want them to begin using all their talents and skills to become the  best they can be. We want them to activate their Third Factor.” (page 7)

Want to sample other AMACOM books? Check out our Random Quotes from New Books series.

Random Quotes from New Books This April

It may be April Fools’ Day, but there’s no fooling about our new books! Check them out. No joke.

Jacket image, Negotiation at Work by Ira G. AshermanNegotiation at Work by Ira G. Asherman

“The big problem is that the glasses you have in stock are not clear, but have a blue tint. Each glass also has a basketball, a baseball,and a football engraved on it. Your boss has told you to figure out a way to get the client to buy the blue-tinted glasses. She does not want to carry the inventory any longer. The glasses have been sitting in the warehouse for six months. They are all packed and ready for shipment and are of higher quality than the ones the client wants. What would you do? ” (page 37)

Jacket Image, Persuasive Business Proposals by Tom SantPersuasive Business Proposals by Tom Sant

“Of the thousands of proposals I read each year, the majority do not recommend anything. Most of them lapse into informative writing simply describe a product or service. Descriptions have their place, but they can come across as evasive in a proposal. In addition, descriptions typically consist of standard verbiage that provides a general understanding of the product or service, but nothing specifically relevant to the customer. An effective solution links specific features of the product or service back to the customer’s needs and outcomes, constantly answering the question, ‘So what?’ In a solution, each feature has relevance. It either solves the customer’s problem, or it delivers value, or it does both.” (page 160)

Jacket image, The Power of Reputation by Christopher KomisarjevskyThe Power of Reputation by Christopher Komisarjevsky

“Most of the time, we have the opportunity to address a mistake, find a solution, make a correction, and give it another try. We are also in a unique position to achieve a longer-term goal: to make sure similar mistakes do not happen again. We need to take a candid look back at how the mistake happened and perform a two-part analysis: factual and person. The factual, or practical, analysis requires us to understand the facts and take what some call a ‘deep dive’ to examine the circumstances that led up to the mistake. Straightforward answers to some tough operational and management questions are the start. We start that process by collecting facts and digging as deeply as possible to make sure that there is nothing we have missed.” (page 179)

Jacket Image, Project Management for Non-Project Managers by Jack FerraroProject Management for Non-Project Managers by Jack Ferraro

“The term for the process of alignment and project tracking is portfolio project management. The idea is to keep the organization’s resources focused by making sure the proeject is doing the right work to facilitate achievement of the organization’s strategic goals. Remember, even if your project is approved, you must maintain a clear focus on your project’s link to strategic objectives. Project team members want to work on successful projects that have significance. Don’t make them work on a project in which they can’t see the organizational value. This sounds obvious and simple, but organizational behavior can be strange. ” (page 92)

Jacket Image, Raising Capital, Third Edition by Andrew ShermanRaising Capital, Third Edition by Andrew Sherman

“Many established businesses have a desire for rapid growth. After a certain point in their life, however,  most firms experience a growth slowdown. While some companies are satisfied with their position in the market, others want to jump-start their growth. Some angel investors and angel investor groups provide business accelerators that cater to these companies. Many angels who are not affiliated with the accelerators will also look to them for potential investment opportunities. With the help of an accelerator, a firm can get its growth onto the fast track to a degree  that it was not previously able to achieve.” (page 89)

Jacket Image, The Secret Language of Influence by Dan SeidmanThe Secret Language of Influence by Dan Seidman

“Internal buyers make decisions based on their own experience and internal standards. An internal person can have difficulty accepting other people’s opinions, even good ones. These individuals also give little feedback to others, so you may be in the dark when trying to figure out what’s going on in their mind. Evidence is only useful if it agrees with their opinions.” (page 25)

Want to sample other AMACOM books? Check out our Random Quotes from New Books series.

Click Millionaires Now Available on NetGalley

Jacket image, Click Millionaires by Scott FoxOur upcoming book, Click Millionaires: Work Less, Live More with an Internet Business You Love by Scott Fox, is now available for review on NetGalley. If you are a book reviewer, journalist, librarian, professor, bookseller, and blogger, or other book professional, we invite you to download an e-galley of the book today. Click HERE to submit your digital galley request for Click Millionaires.

The rules have changed. The American Dream is no longer the “corner office.” It’s a successful business you can run from your home office, the beach, or wherever you desire. It’s work you love that still allows you the freedom and income to live the life you truly want.

Sound like a tall order? Well, thanks to the Internet, anyone can launch a business with little or no start-up capital or technical expertise. And in Click Millionaires, e-commerce expert Scott Fox teaches weary corporate warriors and aspiring entrepreneurs how to trade the 9–5 job they hate for an online business they love. The book explains how to combine outsourcing, software, and automated online marketing to build recurring revenues, all while working less and making fewer of the lifestyle compromises that corporate “success” requires.

Photo of Scott Fox, author of Click MillionairesSCOTT FOX is a successful online entrepreneur, an expert on social media marketing and e-business startup strategies, and the author of Internet Riches and eRiches 2.0. He hosts the popular Click Millionaires Radio podcast and is a weekly contributor to Business Talk Radio Network’s nationally syndicated Big Biz Show. He has been featured in publications including The New York Times, The Wall Street Journal, SUCCESS, and Smart Money

Click HERE to submit your request for a copy of Click Millionaires: Work Less, Live More with an Internet Business You Love on NetGalley.

NetGalley is a service for people who read and recommend books, such as book reviewers, journalists, librarians, professors, booksellers, and bloggers.

There are a number of different reading options for this e-galley:

  • Quick Browse. Preview the galley using NetGalley’s web-based reader.
  • Download Galley. Read a Protected (DRM) galley on your computer, Sony Reader, B&N’s Nook, Kobo Reader, or other device. You’ll need Adobe Digital Editions (free software). You can also read on your iPad or iPhone via the Bluefire Reader app.
  • Kindle. Send a NetGalley file to your Kindle device, using your @Kindle.com or @free.Kindle.com email address. Make sure to follow the instructions here. Note: The Kindle button works for Kindle devices only. By pressing the orange Kindle button for a NetGalley title, you can send the file to your Kindle device. You will not be able to share that file with any Kindle apps (like Kindle for PC or iPhone).
  • Email Publisher. This button will allow you to email the publisher directly to request a reading option not currently enabled.

You can find all of AMACOM’s e-galleys on NetGalley HERE. You can review how to get AMACOM’s digital galley request approval on NetGalley HERE.

Spring 2012 Catalog Online Now!

AMACOM Catalog Download imageOur Spring 2012 catalog is online now! You can download the AMACOM Spring Catalog HERE, and check out AMACOM’s past catalogs HERE.

We’ve got some great books coming out this spring:

Jacket art, Click MillionairesClick Millionaires: Work Less, Live More with an Internet Business You Love by Scott Fox. E-commerce expert Scott Fox teaches weary corporate warriors and aspiring entrepreneurs how to trade the 9–5 job they hate for an online business they love.

Jacket art, Lead with a Story by Paul SmithLead with a Story: A Guide to Crafting Business Narratives That Captivate, Convince, and Inspire by Paul Smith. Stories have the ability to engage an audience the way logic and bullet points alone never could. Whether you are trying to communicate a vision, sell an idea, or inspire commitment, storytelling is a powerful business tool that can mean the difference between mediocre results and phenomenal success.

Jacket art, High-Tech, High Touch Customer Service by Micah SolomonHigh-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce by Micah Solomon. Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind loyal customer base that allows you to survive—and thrive. And High-Tech, High-Touch Customer Service spells out surefire strategies for success in a clear, entertaining, and practical way.

Jacket art, I Got My Dream Job and So Can YouI Got My Dream Job and So Can You: 7 Steps to Creating Your Ideal Career After College by Pete Leibman. Recent graduates looking to enter the workforce face a discouraging job market and stiff competition for even the most entry-level positions. Yet with the right attitude and strategies, they can break into any organization in any industry and start climbing the ladder to success.

Jacket art, Leading at the EdgeLeading at The Edge: Leadership Lessons from the Extraordinary Saga of Shackleton’s Antarctic Expedition by Dennis N. T. Perkins. Stranded in the frozen Antarctic sea for nearly two years, Sir Ernest Shackleton and his team of 27 polar explorers endured extreme temperatures, hazardous ice, dwindling food, and complete isolation. Despite these seemingly insurmountable obstacles, the group remained cohesive, congenial, and mercifully alive—a fact that speaks not just to luck but to an unparalleled feat of leadership.

We’re really excited about these books, and hope you are too! Let us know what you think in the comments!

Earlier: I Got My Dream Job and So Can You Now Available on NetGalley

Random Quotes from New Books This November

After hauling in a bag of candy from Halloween last night, it’s time to pick and choose from our sweets. Mouth watering for some good business reads? Nibble on one of our new books this November.

Field Tested: Recruiting, Managing, and Retaining Veterans by Emily King

“A quick scenario: Chris is a recently retired Navy captain who has decided to accept your firm’s offer of a senior management slot. He comes in expecting the immediate respect and deference commensurate with his senior military rank. Does this expectation align with what Chris is likely to encounter as a new manager in your company? To the contrary, he may encounter people who don’t care that he was a senior officer or who in fact resent him for it based on political beliefs. Some may simply disregard it as irrelevant. It would probably be a good idea for all concerned to have a degree of self-awareness about their respective attitudes.” (page 52)

Lead with Purpose: Giving Your Organization a Reason to Believe in Itself by John Baldoni

“Change occurs because people see a better way of doing things and make it happen. Such is the case in the craft beer industry, which brews beer in a traditional way in small batches and with specially selected ingredients—-most important, choice hops. One man who seized on the craft beer movement, and in the process helped turn it into something more mainstream, was a triple-degreed Harvard graduate—undergraduate, law, and business.” (page 63)

The Power of Presence: Unlock Your Potential to Influence and Engage Others by Kristi Hedges

Status. People feel rewarded when their status is protected or increased. Heightened status is the feeling of being more than something else, which could mean being smarter, wealthier, more successful, or higher up the hierarchical chain. Our status increases when we are publicly appreciated, promoted, or acknowledged for being smart and capable. Anything that makes someone feel less respected or appreciated can cause a status threat.” (page 156)

Project Management for Small Business: A Streamlined Approach from Planning to Completion by Joseph Phillips

“One of the most common questions that business owners and project managers ask me is: “What type of software should I use to help me manage my projects?” Technology can help you manage the project, streamline many of the project management activities, and lend control to the project management processes.” (page 83)

Would like to unwrap a few more fun size sweets? Check out our Random Quotes from New Books series.