The recession is winding down and it looks like we are about to undergo the slow recovery process. But even though the economy is finally catching its breath, many companies are still firing, and even more are maintaining a strict hiring freeze. In light of the importance of strong Human Resources work in a recession and recovery, AMACOM has decided to devote a week to the theme, “Human Resources Now” as a helpful reference for those HR professionals out there. This is a follow up to our successful “Marketing In a Recession”, “Managing in a Recession”, “Starting a Business in a Recession” and “Job Hunting in a Recession” weeks. We’ll have guest posts from our authors on sustainable development and employee retention, creating a social media policy, staffing after a recession, and cultural intelligence in HR. So to start things off here are some recommended titles on Human Resources.
The ePolicy Handbook, 2nd Ed by Nancy Flynn
Updated to cover new technologies, including instant messaging, social networking, text messaging, video sites, and more, this is a comprehensive resource for developing clear, complete e-policies.
The Manager’s Guide to Maximizing Employee Potential by William J. Rothwell
Many books have been written about talent management and succession planning—but few have focused on how busy managers can incorporate the important task of finding, developing, and keeping the best people into their daily routine.
The Trouble with HR by Johnny C. Taylor and Gary M. Stern
A 2006 study by IOMA found that companies with effective talent management practices retain employees for longer time periods and outperform industry averages by 22 percent. But most HR departments are still using the same old cookie-cutter approach to finding new hires. This book offers a revolutionary new approach to attracting and hanging onto the best and brightest talent.
Leading with Cultural Intelligence by David Livermore
Practical and insightful, this indispensable guide shows leaders how to connect across any cultural divide, including national, ethnic, and organizational cultures.
101 Tough Conversations to Have with Employees by Paul Falcone
This practical, solution-oriented book walks readers through some of the most common—as well as the most serious—employee problems they are likely to encounter. Covering everything from substandard performance reviews to personal hygiene to termination meetings, this handy guide helps managers treat their people with dignity, focusing not just on what to say but also on how to say it.
Communication Problem Solver by Nannette Rundle Carroll
Managers need top-flight communication skills to keep their staffs productive and collaborative. But often, those who manage lack the ability to get things back on track once miscommunication occurs. This book helps readers analyze their communication skills and challenges and explains how they can use simple problem-solving techniques to resolve the people issues that derail productivity at work.
The Diversity Training Activity Book by Jonamay Lambert and Selma Myers
With our workforce becoming increasingly diverse, encouraging sensitivity and understanding in the workplace is a top priority for businesses everywhere. The Diversity Training Activity Book addresses such fundamental issues as change, communication, gender at work, and conflict resolution. Tested with hundreds of participants to ensure the appropriateness and effectiveness for a variety of diversity training needs, the simple activities in this book will help employees at all levels cope with cultural and gender differences and master new skills for communicating more effectively.
Transnational Leadership Development by Beth Fisher-Yoshida and Kathy D. Geller
Transnational Leadership Development acquaints readers with the paradoxes and mental processes leaders need to relate successfully to people with different backgrounds, cultures, and societal identities. The book advises readers on how leaders may learn to see, feel, and experience the world with different lenses; take the necessary amount of time to reflect on what they know and what they need to know; find new ways to communicate; and be resilient in the face of this unique challenge.
We hope these books get you off to a good start.
Primal Management by Paul Herr
As human beings, we are fascinated by what makes us tick. We know that nature gave us certain biological appetites to ensure our survival, among those the need for water, food, sex, and love, but meeting these alone is not enough to ensure happiness. Scientists, and now managers, are realizing that people have a biological need to experience social rewards like praise, the thrill of innovation, and the satisfaction of acquiring new skills. To succeed, every manager needs to realize that work must provide more than just a paycheck and that quenching these social appetites is the key to creating passionate emloyees whose productivity blows away the bottom line.
The Other Kind of Smart by Harvey Deutschendorf
We have known for years that the difference between those who become successful in life and those who struggle is their degree of emotional intelligence (EI), or “people skills.” Now, The Other Kind of Smart shows readers how they can increase their emotional intelligence and overcome the barriers that are preventing them from realizing their true potential.
The Coaching Connection by John Hoover and Paul Gorrell
Coaching has traditionally focused entirely on the individual…sometimes even at the expense of improving measurable business results for the company. Now, The Coaching Connection shows managers how they can use contextual coaching to simultaneously promote both individual and organizational growth. The book helps readers align what individual contributors do best with what organizations need most, ensuring everyone involved their highest probability for success.