Our AMA New Media team will be doing a webinar with Paul Falcone, author of 101 Tough Conversations to Have with Employees next week. He will be sharing how to turn painful conversations into positive results.
Difficult Performance Reviews: How To Turn Painful Conversations into Positive Results.
December 03, 2009
1:00 PM-2:30 PM Eastern
How to Deliver Positive Feedback in Tough Conversations
For most managers, the toughest discussions of the year are coming up soon in the form of annual performance reviews.
Naturally, these sessions can lead many to feel uncomfortable.
The way you handle these conversations is even more difficult when you have to deliver feedback in this environment of economic uncertainty.
However when conducted properly, these sessions provide you with a great opportunity to help your employees focus on their goals and boost their morale—while correcting flaws that can hold them back.
This 90-minute interactive Webinar provides tested methods to help you prepare for and conduct these discussions in a way that invites balanced participation, stays true to your message, focuses on performance, gains acceptance and reduces defensiveness.
Paul Falcone is Vice President of Employee Relations at Time Warner Cable in Los Angeles and was formerly Vice President of Human Resources at Nickelodeon. He is the author of 2600 Phrases for Effective Performance Reviews, 101 Sample Write-Ups for Documenting Employee Performance Problems, 96 Great Interview Questions to Ask Before You Hire, The Hiring and Firing Question and Answer Book, and his latest, 101 Tough Conversations to Have With Employees. In addition to these books, Falcone is a regular contributor to HR Magazine and is a well-known presenter at events for the Society for Human Resource Management.