Our American Management Association New Media Team will be doing a webinar with Paul Falcone, author of 101 Sample Write-Ups for Documenting Employee Performance Problems and 101 Tough Conversations to Have with Employees, next month. He’ll be sharing tips on how to spot an irate employee and offer concrete steps for safely handling unhappy staff members.
Employee Rage and Anger in the Workplace: Warning Signs and Step-by-Step Solutions
September 28, 2010, 1:00PM – 2:30 PM
What You Will Learn
* How to identify telling signs of burnout, rage, and anger
* Group and one-on-one communication strategies and solutions
* Reengagement techniques and opportunities
* Safety tactics for dealing with employees in crisis
In a nutshell, you’ll discover ways to reenergize your workforce despite all the “noise” out there, and we’ll start with you. By helping you to navigate through these very same challenges on your own, you’ll then be in a position to lead others to success!
Click HERE to sign up for the webinar.
Fore more information on 101 Tough Conversations to Have With Employees click HERE
Paul Falcone is vice president of employee relations at Time Warner Cable in Los Angeles. He has also served as the head of West Coast human resources for Nickelodeon and as head of international human resources for Paramount Pictures. Mr. Falcone is a long-term contributor to HR Magazine and the author of a number of best-selling AMACOM books, including 101 Tough Conversations to Have with Employees, 2600 Phrases for Effective Performance Reviews, Productive Performance Appraisals, 96 Great Interview Questions to Ask Before You Hire, and 101 Sample Write-Ups for Documenting Employee Performance Problems.