In a new American Management Association podcast, David Livermore, president and partner at The Cultural Intelligence Center and author of The Cultural Intelligence Difference: Mastering the One Skill You Can’t Do Without in Today’s Global Economy talks about the importance of honing CQ skills in today’s global workforce.
David Livermore defines Cultural Intelligence Quotient (CQ) as one’s ability to function effectively across national, ethnic, and organizational cultures. From a misinterpreted gesture, to an e-mail in lieu of a phone call, there are implicit actions, rules, and guidelines that differ from countries or even corporations, that can make a profound professional impression. Knowledge of these nuances isn’t innate, regardless of skill-level, IQ, or EQ. But CQ can be learned. Livermore outlines the four areas of CQ and why your proficiency in them can be the defining factor in your career progress.
Click HERE to listen to the podcast.
David Livermore, president and partner at the Cultural Intelligence Center and a visiting research fellow at Nanyang Technological University in Singapore. He has done consulting and training with leaders in 100 countries, and is the author of The Cultural Intelligence Difference and Leading with Cultural Intelligence.