“A quick scenario: Chris is a recently retired Navy captain who has decided to accept your firm’s offer of a senior management slot. He comes in expecting the immediate respect and deference commensurate with his senior military rank. Does this expectation align with what Chris is likely to encounter as a new manager in your company? To the contrary, he may encounter people who don’t care that he was a senior officer or who in fact resent him for it based on political beliefs. Some may simply disregard it as irrelevant. It would probably be a good idea for all concerned to have a degree of self-awareness about their respective attitudes.” (page 52)
“Change occurs because people see a better way of doing things and make it happen. Such is the case in the craft beer industry, which brews beer in a traditional way in small batches and with specially selected ingredients—-most important, choice hops. One man who seized on the craft beer movement, and in the process helped turn it into something more mainstream, was a triple-degreed Harvard graduate—undergraduate, law, and business.” (page 63)
“Status. People feel rewarded when their status is protected or increased. Heightened status is the feeling of being more than something else, which could mean being smarter, wealthier, more successful, or higher up the hierarchical chain. Our status increases when we are publicly appreciated, promoted, or acknowledged for being smart and capable. Anything that makes someone feel less respected or appreciated can cause a status threat.” (page 156)
“One of the most common questions that business owners and project managers ask me is: “What type of software should I use to help me manage my projects?” Technology can help you manage the project, streamline many of the project management activities, and lend control to the project management processes.” (page 83)
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