Customer Service During the Holiday Season Giveaway: Buying Styles

It’s Black Friday! To cap off our Customer Service During the Holiday Season week, we’d like to give away a copy of Buying Styles: Simple Lessons in Selling the Way Your Customers Buys by Michael Wilkinson with Richard Smith, Tierah Chorba, and Lynn Sokler to five lucky winners. Leave a comment on the post below within the next week with your number one customer service tip or trick for a chance to win a copy of the book.

Here are some of the behaviors you hopefully won’t be seeing from customers today:

  • They waste your time and then do nothing.
  • The buyer send you to purchasing.
  • They aren’t clear what they want, and they change things.
  • They don’t return your phone calls.
  • They want to tell you their life story.

Remember: Leave your customer service tip below for a chance to win one of five copies of Buying Styles.

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One response to “Customer Service During the Holiday Season Giveaway: Buying Styles

  1. Pingback: Customer Service During the Holiday Season Roundup | AMACOM Books Blog

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