It’s Black Friday! To cap off our Customer Service During the Holiday Season week, we’d like to give away a copy of Buying Styles: Simple Lessons in Selling the Way Your Customers Buys by Michael Wilkinson with Richard Smith, Tierah Chorba, and Lynn Sokler to five lucky winners. Leave a comment on the post below within the next week with your number one customer service tip or trick for a chance to win a copy of the book.
Here are some of the behaviors you hopefully won’t be seeing from customers today:
- They waste your time and then do nothing.
- The buyer send you to purchasing.
- They aren’t clear what they want, and they change things.
- They don’t return your phone calls.
- They want to tell you their life story.
Remember: Leave your customer service tip below for a chance to win one of five copies of Buying Styles.