Our American Management Association New Media Team held a webcast with Todd C. Williams, PMP, author of Rescue the Problem Project: A Complete Guide to Identifying, Preventing, and Recovering from Project Failure, last week. He discussed how to provide more accurate information when a project starts and creating a team of people that can work with your customer to set expectations and align stakeholders. Sign up to listen to an archived version of the webcast.
Doing it right the first time
A question that plagues executives and project managers alike is “What do we do about problem projects?”
Stop them, bring in a new team, throw money at them, and so on, are some of the answers that float around the room and keep you up at night.
What if you could avoid them almost entirely?
In this webcast, you’ll learn the two crucial steps that ensure successful projects. Without a solid foundation, projects are doomed from the start. Most problems can be traced to the earliest points of project inception—long before that delivery team is involved.
To combat this, you need to introduce the concept of a guidance team that stays with the project from customer’s first inception through deployment.
The advantages of a guidance team are numerous. They provide continuity and guidance to the project, maintain alignment of expectations on the deliverables, and a baseline intent for the project.
This team is present to guide the conversation back to what is needed when the project starts to creep get off track or lose focus.
Second, include project staff with the customer during their initial planning process. This provides clarity to the roadmap, makes sure what is promised is delivered, and assists the customer in identifying the “what” and “when” and the “what after that.”
By including project staff during inception, the delivery and customer teams will be aligned and the project charter will be much more realistic, comprehensive, and include the correct scope, features, functions, and risk.
By making sure you have a guidance team and involving project staff during inception, you will eliminate many problems before they have a chance to derail your project.
Todd C. Williams, PMP, is president of eCameron, Inc., and a senior project audit and recovery specialist with over 25 years of international experience. He is considered an expert in rescuing projects and preventing their failure. He maintains a blog that has been quoted on ZDNet, The Center for CIO Leadership, CIO Essentials, IT Business Edge, and Project Managers Planet. He is the author of Rescue the Problem Project (AMACOM). For more information, visit: toddcwilliams.com.