Archived Webcast: Improving the Performance of Government Employees

Photo of Stewart LiffOur American Management Association New Media Team held a webcast with Stewart Liff, author of Improving the Performance of Government Employees: A Manager’s Guide, last month. He discussed ways to motivate and manage government employees to achieve tangible results.

Sign up to listen to an archived version of the webcast.

Improving the Performance of Government Employees
Date of Event: November 14, 2012
12:00 PM – 1:00 PM EST
Meeting Number: 17795-00001

Getting the most out of employees in government offices is one of the legendary challenges. With an emphasis, it seems, on protocols and processes rather than on results, government offices have often been regarded as bastions of mediocrity, havens for substandard performers, and places where rule number one is cover your…self.

In addtion, you’ll discover strategies you can use to help recruit, train, retain, motivate, and reward excellent employees, along with holding them accountable for their department’s successes and failures.

Based upon the presenter’s 37 years as an employee, supervisor, senior executive, author, teacher and consultant to government, this presentation will show:

  • How to set up an integrated system of performance management
  • How to write effective performance standards
  • How to effectively track, display and share performance information
  • How and when to give feedback
  • How to deal with poor performers and reward outstanding ones
  • How to establish a performance-driven culture.
Jacket, Improving the Performance of Government EmployeesStewart Liff began his career with the federal government in 1974. He is a winner of the President’s Council on Management Improvement Award and the Presidential Rank Award for Meritorious Service. His other books include Managing Government Employees  and The Complete Guide to Hiring and Firing Government Employees.

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