The Administrative Assistant’s & Secretary’s Handbook, 5th Edition by James Stroman, Kevin Wilson and Jennifer Wauson
“Letters written over your own signature usually are acknowledgements of correspondence received while your boss is away, letters requesting appointments, follow-up letters, and letters requesting information that another administrative assistant can furnish. While these letters are an excellent opportunity to show your capability and initiative, always keep in mind that service to your boss and the company is the main factor in deciding which letters to write without dictation.
Many of the routine letters described in this chapter may be handled electronically through email. However, because business letters are more formal, personal, and usually generate results better than email, many executives prefer them over email for certain types of correspondence. Regardless of whether the document is printed on paper or transmitted as an email or fax, you should follow the same guidelines.” (page 301)
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