Few people enjoy giving or receiving criticism, but in an AMA Edgewise podcast, The Truth Doesn’t Have to Hurt: How to Use Criticism to Strengthen Relationships, Improve Performance, and Promote Change author Deb Bright discusses how criticism is beneficial in the workplace, how to provide effective criticism, and how workers can be receptive to it.
In The Truth Doesn’t Have to Hurt: How to Use Criticism to Strengthen Relationships, Improve Performance, and Promote Change author Deb Bright talks about ‘criticism’s’ bad reputation and the stigma that is attached to it in the workplace. She argues that criticism is actually more beneficial than not and that its sole purpose is to help someone do something better, achieve goals, and grow personally and professionally. The purpose of the book, Bright says, is to give givers and receivers of criticism the skills they need in order to communicate with one another, and have productive conversations that build trust and respect. Deb gives listeners techniques such as “quick charges” in order to better help them receive criticism and utilize it in the best way possible.
Deb Bright, Ph.D. is founder and president of Bright Enterprises, Inc., a consulting firm devoted to enhancing performance. Her impressive roster of clients includes Raytheon, Marriott, Disney, GE, Chase, Morgan Stanley, and other premier organizations.