Good performance reviews shouldn’t just review the employee–they should review the employer. Employee retention expert Richard P. Finnegan sat down with the AMA Edgewise team to discuss his book, THE STAY INTERVIEW: A Manager’s Guide to Keeping the Best and Brightest, and how managers can address employee concerns–before those concerns send the talent packing. (Human resources professionals may want this for themselves, or to pass along to managers at their companies!)
We’ve all encountered a performance review a few times in our life. So often that conversation is about things the employee needs to stop doing. Rarely do bosses and their employees discuss what the employee wants to do more of. That’s where Richard Finnegan’s Stay Interview concept comes in. Detailed in his new book, The Stay Interview, published by AMACOM, this kind of discussion increases transparency and therefore retention of the quality employees before they start heading out the door.
RICHARD P. FINNEGAN is the CEO of C-Suite Analytics, a consultancy specializing in engagement and retention solutions. He has been cited by BusinessWeek and Chief Executive as the leading thinker on employee retention.