“One study found that team members’ clarity about the task they need to accomplish is the most important factor of whether culturally diverse teams perform well. The more clarity brought to the issue or problem being addressed, the higher the quality of input from diverse participants (source). A high level of specificity around the task attenuates the confusion from cultural differences. The task itself provides a concrete way for diverse team members to compare their understanding and responses” (page 132).
“Remember, if it is not necessary to meet, it is necessary not to meet–because the meeting ends up being a major time waster. Whenever time is wasted, morale and performance suffer” (page 8).
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