Tag Archives: Employee Engagement

Random Quotes from New Books this October

Find the Fire: Ignite Your Inspiration–and Make Work Exciting Again by Scott Mautz 

FindTheFire

When inspiration isn’t evoked after a sustained period, your belief that it will ever show up rapidly wanes. You begin to mentally write off your job as hopeless and may even miss signals of inspiration trying to break through along the way – a double whammy. You deserve an occasional window of evoked inspiration to go along with the doors of inspirational opportunities you’re about to open elsewhere.  To enable this, proactivity, not passivity is the way forward. Hunting for external stimulus likely to spur inspirational opportunities you’re about to open elsewhere. (p. 17)

High-Impact Interview Questions: 701 Behavior-Based Questions to Find the Right Person for Every Job 2nd edition by Victoria A. Hoevemeyer, Foreword by Paul Falcone 

HighImpactIntrvQuestions

Culture fit matters. When an employee’s values are aligned with the company’s, the organization’s brand comes to life in the behavior and actions of the employee.  And this is exactly what customers look for. It’s what hooks them and makes them customers for life. Just look at Starbucks. It hires people who deliver a perfect cup of coffee and provide an experience that, regardless of which store you are in, is perfectly aligned with its culture and brand (p. 44)

Raise Your Team’s Employee Engagement Score: A Manager’s Guide by Richard P. Finnegan 

RaiseYrEmpEngmtScore-NEW-2.inddAre all work – related questions okay? Yes. Should I ask if little Johnny’s knee is okay since hurting it in Little League? Yes. How should I respond if an employee tells me his marriage is ending? With empathy and care, but without asking detailed questions that are not your business. The important message is that each one of your employees wants to know that you care about their happiness, in all corners of their lives. Even the employees who seem most distant or who perform least well.  (p. 9)

The Real Estate Investor’s Pocket Calculator: Simple Ways to Compute Cash Flow, Value, Return, and Other Key Financial 2nd edition by Michael C. Thomsett

RealEstateInvstrsPocketCalc2e

The range of financial topics that are involved in finding, buying, and managing real estate investments is significant. This book breaks down the daunting range into a series of focused chapters, explains how the important measurements of value and feasibility are made, and explains how you then apply the information to smart decision making. (Introduction)

 

 

October Books 2017

Want to sample other AMACOM books? Check out our Random Quotes from New Books series.

 

 

 

Random Quotes from New Books This June

75 Ways for Managers to Hire, Develop, and Keep Great Employees by Paul Falcone

Jacket cover of 75 Ways for Managers to Hire Develop and Keep Great Employees by Paul Falcone

“Another crucial aspect of effective communication lies in knowing what not to say. Too many leaders have inadvertently stepped on land mines without realizing it because they either said too much or otherwise made promises or guarantees that they simply couldn’t keep. Knowing what not to say, therefore, is an important part of communication. One common area where such land mines exist has to do with over-promising confidentiality.

If an employee asks to speak with you off the record, train yourself right now to respond like this:

“‘Maybe. It all depends on what you have to say. If it has to do with one of three things, Laura, then I can’t promise confidentiality because I’ll have an affirmative obligation to disclose it to senior leadership: The three things are harassment or discrimination, potential violence in the workplace, or an inherent conflict of interest with the company’s business practices’” (page 101).

Smart Mom, Rich Mom: How to Build Wealth While Raising a Family by Kimberly Palmer

Jacket cover of Smart Mom Rich Mom by Kimberly Palmer

“The biggest takeaway for me from my talks with other moms was that as parents, we can’t be passive about our kids’ financial educations, and especially when it comes to our daughters. As with lessons about healthy eating or safe sex, parents have to take charge of the conversation or kids will start to pick up all sorts of false and even harmful ideas. Between advertising on television and the seemingly magical powers of Amazon Prime, my kids could easily lose a sense of limits and frugality. … I knew that some of my conversations were sinking into my five-year-old’s head, because she started bringing up the topic herself. … When I sat down to pay bills one weekend morning, she asked if she could help me. She sat beside me and watched as I tried to figure out why our water bill had gone up so much from the previous period, and then explained to her dad that we had to look for ways to waste less water(page 162).

 

june 2016 new releases

Want to sample other AMACOM books? Check out our Random Quotes from New Books series.

THE OPTIMISTIC WORKPLACE Now Available on NetGalley

Cover art for The Optimistic Workplace Management is out. What’s in: stewardship, defined as caring for people and things that don’t belong to you.  THE OPTIMISTIC WORKPLACE: Creating an Environment That Energizes Everyone by Shawn Murphy provides managers (stewards!) with the philosophy, examples, and tools they need to create a truly meaningful workplace–one in which, instead of simply managing employees, they can inspire, motivate, support, and partner with them.. Journalists, booksellers, book reviewers, librarians, and media professionals interested in workplace happiness (and practical plans to achieve it) are invited to request The Optimistic Workplace for review.

When it comes to work these days, we’re expected to do more with less—but is this nose-to-the-grindstone philosophy the best way to run a business? Alarmingly low employee engagement numbers indicate otherwise.

So, if pushing everyone harder isn’t the path to productivity, what is? Supported by the latest research, this eye-opening book argues that our best work is the product of a positive environment. That’s good news for you as a manager. While you can’t personally transform the corporate culture, you can influence the workplace climate and create meaningful and lasting change.

Advocating a steward model of management, The Optimistic Workplace reveals how to:

Explore personal and organizational purpose—and align them for astonishing results • Overcome resistance and skepticism • Build camaraderie and deepen loyalty • Increase intrinsic motivation • Help your team find meaning in their work • Identify goals collaboratively and track progress • And more

Examples from companies large and small demonstrate how this people-centric focus ignites employee potential, increases innovation, and catapults the organization to new levels of performance. Far from being a wish-upon-a-star discussion of workplace happiness, this book presents an array of surprisingly simple strategies as well as practical 30-, 60-, and 90-day plans designed to focus your actions and make employee optimism not just a worthy goal—but a real and measurable result.

SHAWN MURPHY is an independent consultant with 20 years’ experience working with organizations to create workplace optimism. He is the co-founder and CEO of Switch & Shift (switchandshift.com), an advocacy and consultancy focused on the human side of business.

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