When inspiration isn’t evoked after a sustained period, your belief that it will ever show up rapidly wanes. You begin to mentally write off your job as hopeless and may even miss signals of inspiration trying to break through along the way – a double whammy. You deserve an occasional window of evoked inspiration to go along with the doors of inspirational opportunities you’re about to open elsewhere. To enable this, proactivity, not passivity is the way forward. Hunting for external stimulus likely to spur inspirational opportunities you’re about to open elsewhere. (p. 17)
High-Impact Interview Questions: 701 Behavior-Based Questions to Find the Right Person for Every Job 2nd edition by Victoria A. Hoevemeyer, Foreword by Paul Falcone
Culture fit matters. When an employee’s values are aligned with the company’s, the organization’s brand comes to life in the behavior and actions of the employee. And this is exactly what customers look for. It’s what hooks them and makes them customers for life. Just look at Starbucks. It hires people who deliver a perfect cup of coffee and provide an experience that, regardless of which store you are in, is perfectly aligned with its culture and brand (p. 44)
Raise Your Team’s Employee Engagement Score: A Manager’s Guide by Richard P. Finnegan
Are all work – related questions okay? Yes. Should I ask if little Johnny’s knee is okay since hurting it in Little League? Yes. How should I respond if an employee tells me his marriage is ending? With empathy and care, but without asking detailed questions that are not your business. The important message is that each one of your employees wants to know that you care about their happiness, in all corners of their lives. Even the employees who seem most distant or who perform least well. (p. 9)
The range of financial topics that are involved in finding, buying, and managing real estate investments is significant. This book breaks down the daunting range into a series of focused chapters, explains how the important measurements of value and feasibility are made, and explains how you then apply the information to smart decision making. (Introduction)
Want to sample other AMACOM books? Check out our Random Quotes from New Books series.