Tag Archives: Networking

Webinar: Golden Rules of Etiquette for Business Events

Thomas,RosanneOur American Management Association New Media Team will be doing a webinar with Rosanne J. Thomas author of Excuse Me: The Survival Guide to Modern Business Etiquette, on December 7th. She will be discussing the art of good manners during company events such as conferences and holiday celebrations. It’s the perfect way to learn what to do as well as what not to do in a relaxed, yet professional, setting.

Golden Rules of Etiquette for Business Events

Thursday, December 7th, 2017

12:00 PM – 1:30 PM ET

Price: $199


From holiday celebrations to conferences, team dinners and corporate retreats — work events are often held in a relaxed, yet professional, environment. These gatherings offer a wonderful opportunity to connect with coworkers and interact with power-players, but they can be disastrous to your career if you don’t mind your manners.

Yet few of us are trained in the art of good manners at such gatherings.

That is where this webinar comes in. For 90 minutes, you will learn how to present yourself to impress at conferences, meetings, networking events, cocktail parties and other social gatherings.

You’ll gain practical insight into what to do, how to do it and especially what to avoid.

You never know who you might meet. Having good business manners may make the difference between advancing your career and missing out on a valuable opportunity.

Click HERE to sign up for the webinar

ExcuseMeROSANNE J. THOMAS is founder and president of Protocol Advisors, Inc., specialists in providing business etiquette training to professionals at respected organizations from Tiffany & Co. to Boeing. She also helps prepare students at top colleges and universities to achieve the highest degree of workplace success. She lives in Boston, Massachusetts.


An Interview with Lynne Waymon on Why Networking is Key to Your Career Advancement

Photo of Lynne Waymon, co-author of Strategic ConnectionsThe following is an interview with Lynne Waymon, one of the authors of Strategic Connections: The New Face of Networking in a Collaborative World, discussing networking as the key, not only to career advancement, but also to organizational success.

Networking has been around a long time.  Whats new about networking? 

As authors of seven previous books on networking over the past 25 years, we have helped networking grow from a narrow job-hunting, careering, and sales skillset to an enterprise-wide professional competency.  Organizations are struggling as they move from the outworn command and control mode of management to the connected and collaborative workplace of the future.  This book gives organizations – and their employees – the map to take them from the old way of working to the new way.

What is The Network-Oriented Workplace? 

It’s the next big advance in the evolutions of organizations.  Yes, communications technologies have connected employees.  But why then are leaders still unhappy with the level of collaboration they’ve been able to achieve?  The missing link is trust.  That’s the foundation of collaboration.  When employees learn the skills for building trust-based relationships and when organizations tear down the barriers that have prevented networking and build up the infrastructure that supports it, then the Network-Oriented Workplace can flourish.   And true collaboration will speed execution, spark innovation, ensure engagement, and spur competition.

How do un-connected employees hurt the bottom line?

Our research indicates that only 20 percent of employees are networking at anywhere near their potential.  That means 80 percent lack skills and hold beliefs that keep them from creating and using networks that can help them get the job done and contribute to the goals of their organization.  An Australian bank executive told us that an audit had revealed that wasteful duplication due to lack of collaboration had cost the bank $35 million!  An HR manager had been trying to get some data from IT for months; his colleague called his networking contact in IT and got it in five minutes.   These are only two examples showing how networking’s impact on the bottom line can be significant.

Why is networking now considered a “must-have” professional competency now?

Whether you’re an employee in a huge corporation or an associate in a professional services firm, you need to build relationships to assure your own success and the success of your organization.  These relationships build the capacity to collaborate.  A huge study of CEOs found that collaboration was the number one thing they’d like more of from their employees.

Can introverts learn networking skills to be better team players, managers, and business developers?

Sure. Introverts make up slightly more than half the population. Often they find interacting over stimulating and energy-draining.  But they have the edge when it comes to planning and listening – two activities that are very important in networking.  They especially appreciate the detailed, step-by-step instructions we give for each skill.  If, as an introvert you feel worn out after 30 or 40 minutes of talking with people, take a break.  Take a walk down the hall.  Or find a private place to stretch, breathe, and gather your thoughts.  Recall what’s on your agenda – so you’re ready to talk about a topic you’re interested in.  Then rejoin the group with renewed focus and energy.

Why does your book focus mostly on face-to-face networking when you can use all the communication technologies for reaching out?

There’s no question that, thanks to technology, your ability to connect is a given.  But just having a phone doesn’t mean that you have connections that count.  Remember that relationships are based in trust.  Make judicious use of  electronic technologies for connecting – but realize their limitations.  Having the ability to access fellow employees’ profiles on LinkedIn, for example, is useful, but having a list of someone’s interest and expertise is not the same as having a relationship.   One Harvard researcher says that people with extensive face-to-face networks are roughly twice as productive as people who only communicate over email.  Face-to-face encounters boost job satisfaction.  Emailing doesn’t.

Jacket Image of Strategic Connections by Anne Baber, Lynne Waymon, Andre Alphonso, and Jim WyldeLynne Waymon is a co-founder and principal at Contacts Count LLC, the international training firm that specializes in teaching business and professional networking skills.  She and business partner Anne Baber are co-authors of AMACOM’s Make Your Contacts Count

Strategic Connections: The New Face of Networking in a Collaborative World is co-authored by Lynne Waymon, Anne Baber, Andre Alphonso, and Jim Wylde.  

Michelle Tillis Lederman on Making Your Network Stronger in a Bad Economy

Photo of Michelle Tillis LedermanThe following is a guest post by Michelle Tillis Lederman, author of The 11 Laws of Likability: Relationship Networking…Because People Do Business with People They Like, about building your professional network by helping others today.

What do you think of when you hear the word “networking?” Events you feel you should attend, even though you don’t want to? Initiating forced conversations with strangers? Maybe even exchanging business cards with someone, and then not knowing quite how to follow up?

If so, then it’s no surprise that the idea of networking during a recession can seem even more daunting since you and everyone else may want or need something.

It’s time to think about networking in a different way. To me, networking in a bad economy is no different from how people should network in a good economy. I call it “relationship networking,” focusing on 11 Laws you can follow to make networking a more authentic, enjoyable, and beneficial experience.

To practice this kind of networking you build relationships while you’re doing the things you want to do and in the places where you naturally are. It’s not about adding to your business card quota. It’s about adding value to your relationships; and what better time to do that than when people really need it?

Relationship networking is based on three mental shifts about networking:

  1. From business to anything. Think differently about how you’re getting out there and who you’re connecting with. It doesn’t have to be all industry and recruiters; it could be a neighbor, a fellow hobbyist, or parents at your kids’ schools. This way, you already have things in common and you can leverage the Law of Similarity to strengthen the relationship.
  2. From now to long term. This is the best part about networking during a recession. Add value to your network when they need it and it will be there for you when you need it.
  3. From you to them. Instead of focusing on what you’re trying to get or what you need from the other person, think about what you can give. The Law of Giving is the single most important thing you can do to build a strong network. Give because you can, give first, give often – giving creates value.

Don’t sell yourself sort thinking you have nothing to offer another person. Here are three easy ideas for adding value.

  1. INTRODUCE. Connecting two people is extremely valuable and typically beneficial to both parties. Let them know why you are putting them in touch. If the introduction is one-sided, be sure to ask permission first.
  2. INVITE. Send an invitation about an event you are going to or even one you aren’t. Let them know why you think they might be interested. You can also create an event.
  3. INFORM. Provide them with articles of information you think they will find valuable. It can be a review of a restaurant you both enjoy or a piece of business news. You are not just sending information; you are letting them know you were thinking about them.

Give first, and then there will come a time when you will want to ask for something. For example, you discover someone works for a company you are interested in. Go ahead and ask. Try, “I’d love to learn more about working there, can I take you out to lunch to talk about it?” You should always make it convenient for them and give them an out. You may add, “If this is a busy time of year, I completely understand.”

Redefine the way you approach networking not only during a bad economic times, but all the time. You will find Relationship Networking easier, more enjoyable and you will develop stronger, longer lasting relationships. Remember, it’s not about you. It’s about the relationship.

Jacket image, The 11 Laws of LikabilityMichelle Tillis Lederman is founder and CEO of Executive Essentials, which provides customized communication and leadership programs. She is also an adjunct professor at NYU Stern School of Business and a faculty member of the American Management Association. She specializes in enhancing interpersonal communications and has delivered seminars internationally for corporations, universities, and nonprofit organizations including JPMorgan Chase, Morgan Stanley, Deutsche Bank, Columbia Business School, and The Museum of Modern Art.